Quality Management System
Not all products are created equal, and with over 45 years’ experience in product quality and compliance, our expert Paul Jaques is here to help you ensure your products are safe, fit for purpose and meet regulatory requirements.
Senses8’s Product Quality Management System services
Set Standards
Senses8 will guide you in understanding and implementing the required regulatory tests and documentation to demonstrate due diligence. This will be the foundation of your Quality Management System. We will:
Review your product range & packaging
Share up-to-date regulatory requirements
Identify gaps with your testing & documentation
Implement a plan to address gaps
Quality Processes
Building upon a solid testing and compliance foundation, we will work with you to introduce new processes within your business:
Failure Mode & Effects Analysis (FMEA)
Initial Sample Inspection Report (ISIR)
Incoming Quality Control (IQC)
Outgoing Quality Control (OQC)
Product Recall
Mentorship & Training
Together we will design, develop and deliver a bespoke Quality Management System solution for you, your team and your suppliers. Not just in theory but practically - with boots on the ground!
Your QMS will give you confidence to take your product into new global channels and markets, unlocking new revenue streams with reduced risk.
Root Cause Analysis
One of the key processes within the QMS arsenal is an Eight Disciplines (8D) methodology. We will teach you how to use this method, which gives your business a template to guide you through the root cause of the issue, and the immediate and long-term resolution, when a problem occurs with your product.
Continuous Improvements
Customer feedback, complaints and reviews are a gold mine of information to help make improvements to your product. We will teach you how to use your QMS for analysis to improve your product, reducing returns and customer complaints.
Flexible Support & Advice
Not all businesses can afford their own in-house Product Quality team. Our expert team can offer flexible support and advice for you and your business as and when it is needed. This can be as a result of an issue or to proactively avoid one.
How we work you
Our services are tailored to the individual needs of your business, with all our work focused on attracting, retaining, and converting customers.
We’re completely flexible as to how we work with your business. We can slot in to an existing content team to help increase output and efficiency. No Product Quality team? We can become your Product Quality team. Or we can provide training and mentorship to existing staff.
Whatever your needs, we’re flexible enough to meet them.
Meet the Senses8 Quality Management Team
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Paul Jaques - Associate
How your Business can benefit from a Quality Management System
Compliance & Regulation
A robust QMS ensures your business is compliant with industry-specific regulations and standards. This is crucial for meeting legal requirements and maintaining your organisation's reputation. Non-compliance can result in legal and financial penalties.
Efficiency & Resources
QMS practices can lead to increased productivity and efficiency by reducing the time and effort spent on addressing quality issues. Your team can instead focus on value-added activities rather than firefighting.
Happy Customers
High-quality products lead to greater customer satisfaction. When customers receive products that work as described, are reliable and meet their needs, they are more likely to become loyal and repeat customers.
Risk Mitigation
QMS processes help identify and mitigate risks associated with product development and manufacturing. This includes identifying potential quality issues and taking steps to prevent them.
Reduce Costs
Implementing a Quality Management System within your business will lead to cost savings in various ways, such as reducing returns, rework, warranty costs and customer support expenses. It can also help to avoid costly recalls or product failures.
Competitive Advantage
A reputation for quality can help you grow your business and brand in new territories and markets. Customers in these new markets will be more willing to try products that are known for their quality.
Let’s chat about how we can help you
Send us a message via the form below, including how you think we can help you grow your business. We’ll then get back to you with some initial thoughts and offer you a free consultation session.